Payment

We’ll send your funds to the bank account you add to your profile latest 14 days after the client has transferred the money to us.

As we underlie European jurisdiction, we’re not allowed to transfer money directly to our users as a marketplace. Therefore, we’re working with the payment provider Mangopay, a French bank Credit Mutuel branch. 

You get a notification whenever you sell an article, and an invoice is created in your name. This is why we need your seller information before your listings can go online. Please check every invoice and send an email to hello@thestorymarket.co within 48 hours if we need to correct it.

We can only transfer money to members who have been KYC validated and to bank accounts that allow direct international transactions in Euros. If your bank doesn’t work internationally or you want to save banking fees, you may open a free Wise account. You can find more information here.

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